Privacy Policy

Information We Collect

When you interact with minaqorelys, we collect different types of information depending on how you use our services. We only collect what we need to provide you with quality financial analysis and support.

How We Use Your Information

We use the information we collect to deliver our services and improve your experience. Here's what that looks like in practice:

• Provide fundamental analysis services and financial insights based on your requirements
• Communicate with you about your account, services, and any questions you might have
• Improve our analysis methodologies and platform functionality
• Send relevant updates about market conditions or features that might interest you
• Comply with Australian financial regulations and legal obligations
• Protect against fraud and maintain the security of our services
• Analyze usage patterns to understand what's working and what needs improvement

Legal Basis for Processing

Under the Privacy Act 1988 and Australian Privacy Principles, we process your personal information based on:

1. Contractual necessity: We need your information to deliver the financial analysis services you've requested from us.
2. Legitimate interests: We process data to improve our services, prevent fraud, and maintain platform security.
3. Legal compliance: We're required to retain certain information to meet Australian financial and tax regulations.
4. Your consent: For marketing communications and optional features, we'll ask for your explicit permission first.

Information Sharing and Disclosure

We don't sell your personal information. Period. But we do share it in specific situations:

Service Providers

We work with trusted companies that help us run our business. This includes hosting providers, payment processors, and email services. These partners only access the information they need to do their job and are contractually obligated to protect it.

Legal Requirements

If we're required by Australian law, court order, or government request to disclose information, we will. We'll notify you when legally permitted to do so.

Business Transfers

If minaqorelys is acquired or merged with another company, your information may be transferred as part of that transaction. We'll notify you beforehand and explain any changes to how your data is handled.

Your Privacy Rights

You have significant control over your personal information. Here's what you can do:

To exercise any of these rights, contact us at support@minaqorelys.com. We'll respond within 30 days and won't charge you unless your request is clearly unfounded or excessive.

Security Measures

Protecting your information is something we think about constantly. We use industry-standard security practices including:

• End-to-end encryption for data transmission using TLS 1.3 protocols
• Encrypted storage for all sensitive financial information at rest
• Regular security audits and vulnerability assessments
• Multi-factor authentication options for account access
• Strict access controls limiting who can view your data internally
• Secure backup systems with encrypted redundancy
• Employee training on data protection and privacy best practices

That said, no system is completely foolproof. While we do everything we can to protect your information, we can't guarantee absolute security. If you notice anything suspicious with your account, let us know immediately.

Cookies and Tracking

Like most websites, we use cookies and similar technologies. These small files help us remember your preferences and understand how you use our platform.

Essential Cookies

These are necessary for the platform to work properly. They remember your login status and basic preferences. You can't disable these without breaking core functionality.

Analytics Cookies

We use these to understand how people use minaqorelys. They tell us which features are popular and where people get confused. This helps us make the platform better. You can opt out of these in your account settings.

Marketing Cookies

If you agree to receive marketing communications, we may use cookies to show you relevant content about our services. You can disable these anytime.

Third-Party Services

Our platform connects with several external services to provide comprehensive financial analysis. These include market data providers, payment processors, and communication tools. Each has their own privacy policy, and we encourage you to review them. We only work with providers that meet our security and privacy standards.

When you use features that involve third parties, some of your information may be shared with them. For example, when processing payments, your payment details go directly to our payment processor using secure protocols. We don't store complete payment card information on our servers.

Children's Privacy

minaqorelys's services are designed for professional financial analysis and aren't intended for individuals under 18. We don't knowingly collect information from children. If you believe we've inadvertently collected data from someone under 18, please contact us immediately so we can delete it.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our platform at least 30 days before the changes take effect.

Minor updates, like clarifying existing practices or fixing typos, won't trigger notifications. We recommend reviewing this policy periodically to stay informed about how we protect your information.

Complaints and Disputes

If you're concerned about how we've handled your personal information, we want to hear about it. Start by contacting us directly at support@minaqorelys.com. We'll investigate and respond within 30 days.

If you're not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC). You can reach them at:

• Phone: 1300 363 992
• Website: www.oaic.gov.au
• Mail: GPO Box 5218, Sydney NSW 2001